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Spec'ing the Probabilistic

Trust Calibration & UX Patterns

8 min+75 XPStep 1/11

Trust calibration, not trust maximization

The goal isn't 'make users trust the AI' — it's calibrated trust: high when the system deserves it, skeptical when it doesn't.

Over-trust is the dangerous pole: users who rubber-stamp a usually-right system produce the worst incident outcomes, because nobody's checking the day it's wrong. Every UX choice either calibrates or inflates trust — frictionless accept-all buttons inflate; showing work calibrates.