Leading AI Initiatives
Responsible Rollout
Your failures ship with your logo
AI fails publicly. A chatbot promising refunds it can't honor makes the news as your company's promise — courts have held businesses to what their bots said. A screening model's biased pattern becomes your discrimination headline. Unlike a quiet internal bug, AI mistakes are confident, fluent, and screenshot-ready.
The blast-radius framework: internal-facing first (drafting tools only staff see), low-stakes external next (recommendations, search assist), high-stakes last (money, health, legal — only with human sign-off). Each tier earns the right to the next with incident-free months, not confidence.
warning
'The AI said it' is not a legal defense — companies have been held liable for chatbot promises and fined for biased models. Assume every output is attributable to you, because it is.